EXCITING OPPORTUNITY FOR A LODGE MANAGER!
Kendrick Recruitment is currently seeking a dynamic Lodge Manager to lead a dedicated team in delivering an unforgettable guest experience at a luxury lodge. This is your chance to make a significant impact in a stunning setting while ensuring operational excellence and staff well-being.
Key Responsibilities:
- Manage the Heads of Department (HOD) team in all operational, health, safety, and staff welfare functions.
- Ensure guests receive top-quality service and that their expectations are consistently met.
- Maintain high operational standards and lodge maintenance.
- Assign daily tasks to the HOD team, organize workflow, and ensure clarity in duties and expectations.
- Monitor productivity, providing constructive feedback to enhance team performance.
- Optimize financial operations, control expenses, and identify cost-saving opportunities.
- Professionally interact with guests, addressing complaints swiftly and effectively.
- Regularly report to the General Manager on all lodge activities and performance.
- Foster a safe and healthy working environment for all staff, including meals and accommodations.
- Facilitate clear communication between management and departmental teams to ensure smooth operations.
- Build and maintain relationships with the local community, suppliers, and contractors.
- Uphold and communicate the lodge’s vision, mission, and business ethics to the team.
Core Competencies:
- Strong operational knowledge across all departments.
- Understanding of South African Labour Laws and health and safety requirements.
- Excellent communication, time management, and project management skills.
- Proven leadership ability to inspire and set an example for the team.
Package: Monthly salary - live In
If you're ready to take on this exciting challenge and lead a world-class lodge team, we want to hear from you!
To Apply: Submit your CV to apply below.
Please note: Due to high volumes of applications received, should you not receive correspondence from us within 7 working days of submitting your application, please consider your application for this position as unsuccessful.
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